Privacy Policy
Data Controller
Cardiff EPCs
E-mail: enquiries@cardiff-epcs.co.uk
Telephone: 02921 690239
Cardiff EPCs is responsible for how your personal information is collected, used and stored when you contact us, request a quote, book an EPC appointment or use this website.
Collected Personal Data
We may collect your name, telephone number, email address, property address, booking details, enquiry messages and basic website usage information.
Purpose of Collecting Data
We collect your information to respond to enquiries, provide EPC quotes, arrange appointments, complete EPC assessments, contact you about your booking, send confirmations or invoices, improve our service and meet legal or business record requirements.
How We Use Your Information
Your information is used only for business purposes connected with our EPC services. We do not sell your personal information. We may share limited details with trusted service providers where necessary, such as website hosting, booking, administration, accounting or legal compliance services.
How Long We Keep Your Data
We only keep personal information for as long as necessary for the reason it was collected, including customer service, business records, tax, legal and compliance purposes.
Your Rights
You have the right to request access to the personal information we hold about you. You may also ask us to correct, delete or restrict the use of your information where applicable.
To make a request, please contact us at:
enquiries@cardiff-epcs.co.uk
Cookies
Our website may use cookies or similar tools to help the website work properly, understand visitor activity and improve our services. You can manage cookies through your browser settings.
Contact
For any questions about this Privacy Policy or how your data is used, please contact:
Cardiff EPCs
E-mail: enquiries@cardiff-epcs.co.uk
Telephone: 02921 690239